We treat each patient as an individual. We want you to have as much time as you need to discuss your treatment plan, and to have answered any of your questions. We make every effort to respect your time with a well managed treatment program. Please browse some of our most frequently asked questions below:
Frequently Asked Questions
Where are you located?
We are conveniently located at 520 Industrial Parkway South on the top floor, Suite 300 of the brand new Aurora Health Centre, with plenty of free parking, just north of Yonge Street and Bloomington Road.
What is holistic dentistry?
Holistic Dentistry is a contemporary approach to dental treatment; examining the relationship between your oral health and the rest of your body, focusing on overall harmony – not just your teeth! Preventive care and good dental hygiene are major components in holistic dentistry. These fields of dentistry treatment are concerned with the maintenance of your natural teeth for life with limited dental restorations.
Can I pay using my dental health benefits?
Many patients have dental benefit plans to help with their dental health investment. We cooperate with your benefit plan, providing the information required for you to receive your eligible benefits.
What payment options do you accept?
Our patients also appreciate a variety of payment options: Visa, MasterCard, American Express, Interac, or cash. Financial arrangements can be discussed privately.
What happens if I need to cancel an appointment?
Everyone’s schedule is busy, so we make every effort to respect your time with a well managed treatment program. Your commitment to your appointment times helps us achieve great results. If you cannot keep an appointment, reasonable notice should be given to our office to reschedule your appointment (at least 48 hours / 2 business days). This allows us to be able to give this time to another patient.
What should I do if I'm scared of going to the dentist?
We believe that going to the dentist shouldn’t be scary and that when a dental experience is positive, is should be relatively anxiety-free. To help reduce anxiety during your dental appointment, we take the time to get to know you, offer access to our comfortable lounge, show complete respect, consistently ask for your consent, and always support your decisions toward achieving better health.
Do you use fluoride?
No. We are a fluoride-free facility. To learn more, read our article, ‘Should I Use A Fluoride Toothpaste to Prevent Cavities?‘.
Do you use laughing gas or put people to sleep for procedures?
No.
How common is gum disease?
Gum disease is very common. If you have any concerns about your gums, schedule an appointment with us today! To learn how to protect your teeth and gums, check out our article, ‘How To Care For Your Teeth Through Preventive Dental Care.‘
What protocol is used in the removal of mercury fillings at your office?
It is suggested that you consult with your health practitioner with regards to your heavy metal levels, especially mercury. We suggest appropriate measures be taken with your health practitioner to help your body detoxify before, during and after your dental treatment to remove your amalgam fillings. Depending on your present health condition, it may be recommended that the fillings be removed over a short period of time such as a few weeks or may be prolonged over several months or years.
Read our article, ‘How Are Mercury Fillings Removed In Holistic Dentistry Offices?‘ for more information.
Is age and/or time a factor in losing your teeth?
The Journal of Periodontology lists nine risk factors for tooth loss. These include; Being older than 35, being male, never getting professional dental care, never using a toothbrush, smoking (current or past), having diabetes, having high blood pressure, and having rheumatoid arthritis.
Is removing my tooth/teeth always necessary?
Teeth are usually removed due to trauma, disease, or crowding. When a tooth cannot be restored, an extraction may be your best recourse.